How Information Systems Support Organizations

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How Information Systems Support Organizations,


 Information systems consist of numerous applications
 An application is system developed for a specific purpose
 A computer based solution require integration to 2 or more of the information systems
• A decision making support system combine with an expert system can be built to support a marketing promotion system
• One popular form of integrated systems is enterprise resource planning (ERP), it manages all of the organization resources and their use
 Applications and systems can support
 Individuals / teams
 Departments
 Plants / divisions
 Entire enterprise

 Information systems can also be interorganizational
 Connect two or more organizations having a common interest or business need.
 Important in facilititating e-commerce.

 IS support needed by people depends on their role in the organization.
 Top managers make strategic decisions
 Middle managers make tactical decisions
 Line managers make operations decisions
 Knowledge workers create and integrate knowledge
 Clerical workers use and manipulate information

 Information resources encompass many things, including
 Hardware (computers, servers, other devices)
 Software (development tools, languages, applications)
 Databases
 Networks (local area, wide area, Internet, intranet)
 Procedures
 Physical buildings.
 Resources are very costly; proper management is essential.


 Responsibility for information resources shared by IS Department and end users.
 Organizations must determine who is responsible for planning, purchasing, developing, and maintaining information resources.
 Cooperation is essential.





Career Opportunities in IT


 Systems Analyst / Developer
 These persons specialize in analyzing and designing information systems, these have some programming skills which are augmented by greater knowledge of business processes.
• Use different analysis and design tools
• They have the specialty of being having good communications skills
 Webmaster / E-Commerce Specialist
 This new area of emphasis on programming skills as well as gud knowledge of organization processes.
 With the advent of internet and e-commerce , there is high demand of people who have high command of language and packages used for website development
 For many organizations websites are used for transactions

 Business Analyst
 It has IT experience and in depth knowledge of organization’s business processes. He/ She is greatly involved with the development of new information systems and acts translator b/w IS and end users.
 This role enables for understanding the business probs and their solutions
 Programmer
 Responsible for modify the existing computer programs or write new computer programs
 They usually specialize in one or more languages. On large projects they work in teams
 Telecomm / Network Specialist
 Responsible for communication between every one in the organization


 Database Administrator / Specialist
 They have typically the large experience of different databases languages and programs.
 They should be expert so that the databases can be useful as possible to users
 System Operations Specialist
 Specific to some purposes
 They are entry-level positions where training may be provided by the organization


 Information Infrastructure comprised of all facilities, services, and management that supports all computing resources.
 Information Architecture details information requirements and how those requirements are being and will be satisfied.

 Information Systems are classified by type (TPS, MIS, Support, Intelligent).
 Information Systems are designed to support the organization’s structure.
 Information Systems provide support to all levels and types of personnel.
 Management of IS resources is joint responsibility of IS Dept. and end users.
 Many career options available in IS.

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