You receive a "Generic Host Process" error message after you start the computer, or DBCS attachment file names are not displayed in Rich Text e-mail messages View products that this article applies to. if (!loadTOCNode) {var loadTOCNode = function(){}} Notice loadTOCNode(1, 'notice'); The problem that this article describes was corrected in security update 902400 (http://support.microsoft.com/kb/902400/ ) . This update is available from Windows Update ( http://update.microsoft.com (http://update.microsoft.com) ). If you are still experiencing problems similar to those that this article describes, it may be a different problem than the problem that this article describes. The " Similar problems and resolutions " section contains additional troubleshooting articles for similar problems.